Walmart investing $3.5 billion in Canada

published on July 20, 2020

Where you know the pickup deployment to over two-thirds of our store fleet is probably the biggest investment in anomaly we will do together with the supply chain capability of servicing both stores and final customers and you're also spending on distribution

Centers in Ontario and BC give us some details on on that part of the plan well yes you know we're gonna be constructing two new distribution centers you know state of the art distribution centers we only capacity in Vaughan and Anne in

British Columbia and and also we're going to be expanding the capacity of our one of the existing major distribution centers in in Ontario and Cornwall and again this is – this is to address you know a faster deployment of

Merchandise lower the lead times and also you know infrastructure to support our thousands of small and mid-sized suppliers – to get their products to every corner in Canada what would the employment footprint of those

Distribution centres be once they are up and running how many people would they employ well the distribution centers vary between you know 900 associates you know to 1,500 associates more or less you know this will the distribution

Centers have different levels of automation but this is going to be generating hundreds of jobs during the construction and later on doing the operations together with the distribution center we are you know

We're announcing 150 stores remodels that's rejuvenating the you know the some of the existing fleet of our of our stores which will also generate a lot of local you know construction jobs but at the same time making the stores you know

Future proof for for our stores to have a seamless you know in-store experience and Omni or online experience how much different will a Walmart store look a few years from now than what it looks like today well that Walmart stores here

In Canada how how much will they change from the point of view of the customer okay for the point of view of our customer they were aiming at to having you know seamless experience in terms of the

Channel the customers you know choose to choose so you know a customer with you will still visit our store for a stock up trip you know we have a similar experience than today but probably the more digitally enabled we you know in

Terms of how they finding the items of how checking out in the store but that same customer also will be a customer sometimes we'll use our pick up you know capability so ordering online and picking up you know in a store and and

The other thing is you know through to partnerships and our own you know home delivery that same customer many times will you know will buy online to be calm delivered to you know to their home in a seamless way and you know in a very safe

Way so I think that it's giving customers different options to shop however they will they would want to shop Walmart says in its announcement that it is not going to in its words compromise on everyday low prices

Walmart of course known for its price competitiveness is is it a challenge to roll out a multi-billion dollar spending program and and keep prices as low as they've been in the past well Paul you know we we celebrated 25 years in in in

Canada last year and you know what a great legacy of really lowering the cost of living in Canada we are you know reaffirming that that convention of everyday low price for our Canadian families saving the people money and

Helping them to live better is our purpose and that doesn't doesn't change no matter how much you know technology or new ways of shopping with corporate we have a you know an everyday low-cost operating you know culture to be able to

Sell for less and that's that's what we do every day can you give us a sense of what what recent trends have been in Walmart Canada's online sales what's the growth that should you actually been like recently in online sales at Walmart

Canada well yeah you know that obviously we with these disruption called in nineteen you know that the e-commerce space really grew you know disruptively in the case of Canada especially on on online grocery

One-third of Canadians purchased online grocery for the first time that is huge and I can tell you that you know that without too many people now selling you know my grocery what we thought it was going to be in twenty twenty four so you

Know huge you know challenge obviously to serve so many customers you know with with such a peak in in orders but at the same time the the teams have done fantastically to increase capacity you know maintain customer service and our

Our everyday low prices so we're very confident that we're you know this investment is addressing that ecommerce growth opportunity and the company also says lastly that has struck new partnerships with some Canadian

Technology companies can you tell us a bit more about that well when it comes to you know with and it's not only happening in Canada everywhere we operate you know we we realized that you know partnering with the you know

Entrepreneurs and you know in some cases startups in some case you know well-established companies it makes us makes us better and complement our our offers so we you know we're especially in the supply chain space where we're at

In you know technology from local developers in you know a new warehouse management systems we're going to be vesting in the stores you know in a new self-checkout that will allow you know bigger baskets because that's other

Things that you know are these new times all that baskets are bigger you know people just talking up a little bit more so self checkout the traditional self checkout became a little bit obsolete so we're investing in new ones and also you

Know some interesting development around check out with me which is allows you know customers to check out in different places of the stores with one more associates so we're very you know very encouraged on on you know working with

The with partners that could bring you know disruption agility to to our to our businesses so we invite local companies to you know to contact us and keep on you know looking for opportunities to better serve our

Customers a ratio of apparel thank you very much he's CEO of Walmart Canada talking about the company's three point five billion dollar spending plan in this country

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