iPhone XS Dropped WiFi & Slow LTE Issue

by birtanpublished on October 6, 2020

If I hold the phone a certain way the Wi-Fi will drop off so as you guys can see here it's not even doing the upload speed test ok completely timed out hey guys what is going on this is AI apple peak at another year we have another round of iPhones and another round of iPhone issues last year the iPhone 10 did experience some software problems as well as hardware issues and now that Apple has had a year to figure it out this is the iPhone 10s in that beautiful new gold color now of course this is again Apple's top-of-the-line iPhone with the iPhone 10's max costing even more than the iPhone 10 last year but

Apparently a lot of people are willing to sacrifice that extra money for the exercise however are you really getting something better because I've noticed a little problem again on my phone and I just thought I should report it alright so first things first let me just explain that the iPhone 10s and 10's Macs have a very new modem now I do believe that this year's iPhones uses Intel's modems instead of Qualcomm so that it does support both GSM and CDMA carriers so that you don't have two models of the same phone it's just one model Universal that runs on every

Carrier which is really nice but let me go ahead and show you the internet speeds that I get at my house so first of all I'm gonna go to my MacBook Pro I'm gonna run this speed test I'm gonna use this speed test by okhla it's speedtest.net you may have heard of this before as you guys can see right there my internet speed at home is about the 150 160 to 170 megabits per second download speed range now translating that into English it's pretty dang good and then the upload speeds are just terrible at five megabits per second now

Here's my iPhone 10 from last year I'm gonna go ahead and run the exact same speed test here and as you guys can see it's also hitting around that 160 to 170 range which is pretty consistent for my Wi-Fi network and the upload speeds are just equally as bad alright so these are the speeds that I should be seeing on my network right and I am connected to the exact same Wi-Fi right here as you guys can see that is my Wi-Fi network and here on my iPhone 10 s that is the exact same Wi-Fi as well now I'm gonna run that speed test here and see what it gives me let's

Wait for that to kick in okay so it's about 40 to 50 megabits per second and that's really bad but check this out if I hold the phone a certain way the Wi-Fi will drop off it seems to hold the signal pretty well but when it has to upload or reestablish the signal it kind of drops off so as you guys can see here it's not even doing the upload speed test cuz I I don't really know why okay so now it's just ok completely timed out the test isn't even gonna run first of all this is only my first week with this device so this can be fixed in the future secondly I don't think this issue

Is specific to me because I have seen other reports a lot of users reporting that they are also experiencing this issue so let's take a look what exactly is this issue now if I don't hold it like that and just run the test without holding it weird the speeds are still pretty bad so right now I'm seeing about 20 download instead of the 170 that I should be seeing man if you try to download a movie or something at this speed you're gonna be waiting and I mean like la traffic waiting now this can be a pretty big issue because if you hold your phone a certain way and like if

You're watching a movie or something and it just keeps getting stuck well it's not really a Wi-Fi problem you know you might think it's the Internet but it's actually your phone which i think is pretty dumb so I'm gonna run this one more time by holding it weird again gripping the sides and the antennas on this and now we wait see what kind of speeds we get now you know the jeopardy theme song will come in real handy right now too bad it's copyrighted nothing happens that's that's really bad and you get the error now I know you might be thinking

Well there are new antennas on this so if you do like grip them obviously you're gonna interfere with the signal that's kind of a given you know we've seen that with the iPhone 4 with antenna gate however I don't think this really should be an issue they've solved this since the iPhone 4 so let me just show you here on my iPhone 10 the exact same speed test again but what's gripping it on the antennas as well and it's getting actually getting pretty close to my average Wi-Fi speed and if I was watching a movie or doing something holding my

Like this I would not be able to notice a speed difference but if I were just holding it and it just completely dropped off I could did hear especially if your Wi-Fi speeds aren't that great to begin with this could be a real problem now I'm not the only one with this issue I first did see it online so now another thing I wanted to try is the LTE speeds and see what happens if LTE is used instead of Wi-Fi so I'm gonna bring over my iPhone 10 I'm gonna disable Wi-Fi and then I'm gonna go ahead and run in LTE speed test cuz now I'm on the Verizon LTE network and I

Have two bars at my house and here we go so we have about 20 megabits per second download and that's pretty normal for this network as well upload speeds are again horrendous at almost 2 megabits per second but you know it's LTE alright so I'm gonna go ahead and switch out the SIM card for this I give it a moment to connect here so let's go ahead and run that LTE speed test by turning off Wi-Fi hit go oh that's not good I expected better from an S model I'm gonna go ahead and run it one more time to see if we can get a good baseline because it might have been just trying

To connect ok ok we're seeing we're seeing progress here on the second run but only about half of what the iPhone 10 can do Oh bullet speed is not any better now I haven't gotten any dropped calls or anything like antenna gate back in the day in theory that still can happen just not with calls but maybe with my internet connection through LTE alright so running the same test while holding the antenna bands ok this that's about half of what we just got let's see it's going back up it's going back up it's actually a little higher than it was last time oh ok so it looks like

Only Wi-Fi is affected by the antenna band holding all right just for the fun of it let's go ahead and do one more Wi-Fi test here now after a few more tests I have come to the conclusion that the Wi-Fi speeds are just not consistent in day-to-day use like sometimes it will go up to a certain speed and then jump right down or sometimes it would just not connect at all I'm not really sure what causes this in some tests I'm not even holding the phone weird I'm just holding it as any normal person would and it's still having these issues I'm gonna see if I

Can take it back and report this to them maybe they can fix it maybe they can swap me out a new one now if you already bought a 10 s you can probably take it back to them this should be covered under the warranty so if it is just something wrong with your phone or maybe if this is a more widespread issue they will release a software update or issue a recall if it's a really really big problem now I'm pretty sure Apple can fix this now I will be posting updates after I swap this phone out so hopefully maybe this is localized for me if you guys want to

See that hit that subscribe button so you're always in the know I also do have twitter so be sure you follow me there as well but anyways guys what do you guys think about this issue should Apple have been more thorough with their testing of the internet modems let me know what you think in the comments do you think this is a big deal and I will see you guys in the next one peace

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