Foldgate: Why are Samsung Galaxy Fold displays already failing?

by birtanpublished on October 4, 2020

is the galaxy fold a fundamentally flawed product as Samsung won the race to the first proper fault will phone at the cost of reliability those are the ultimate questions as the company deals with its latest PR nightmare around galaxy fault displays failing already in the handful of review units that are out there so you might have heard about several cases of well-known journalists and youtubers whose Galaxy folds have been experiencing issues and there are two distinct issues at play here only one of which might actually turn out to

Be quite serious so let's start with problem number one the built-in display protector now all of the devices these days come with pre fitted screen protectors and many of us want to remove them right away for a nicer in-hand feel when you're using a shiny new phone linee problem is the galaxy folds display protector is a baked in part of the screen and not intended to be removed a warning to that effect will be included with retail units of the fold but it seems that that message didn't quite make it through to every galaxy fold reviewer people like Mark gurmann

And mkbhd aren't new to reviewing phones yet both thought that this plastic layer was supposed to be peeled off and you can bet the same will be true for some excited galaxy fold owners when they unbox their new phones removing the display protector doesn't just make the screen less durable it actually does mess up the screen permanently two thousand dollars down the drain done that said the solution here is consumer education and not necessarily a flaw in the actual product plus this first wave of publicity means if you're one of the early adopters

Splashing out on a fold you now know not to take that display protector off and if you forget you'll have this reminder waiting for you in the Box now into problem number two which is potentially the far more serious one of the very small handful of review devices out there so far to have had the displays spontaneously break during normal use once again we're talking about the internal tablet size display here not the phone screen on the exterior of the device the story was broken by DS Arbonne at the verge whose device developed a weird bulge behind the

Screen around the hinge area which eventually broke the foldable OLED panel in his article bone says my best guess is that it's a piece of debris something harder than lint for sure it's possible it's something else though like the hinge itself on a defective unit pressing up on the screen later he says the Bulge eventually pressed sharply enough into the screen to break it he also mentions that one possibility is a piece of molding clay used to prop up the phone during the Verge's video shoot making its way into the innards of the phone through the action of the hinge

Still it's unclear how exactly this happened dieter bon says that other than what I just mentioned he's been using the phone normally next up is CNBC's todd Haseltine who has a different issue with no obvious cause when unfolded his galaxy folds internal display is dim around the hinge and flickers on and off on the Left section while the top part of the right section is covered in colored lines it's pretty obviously defective though not clear as to why it's a burr from Samsung promises to thoroughly inspect the problematic

Phones to determine the cause but doesn't say much more than that thought it's worth neither of our units have had these problems though AC magic editor Daniel Bader notes that there's a subtle jelly scrolling issue due to a discrepancy between the refresh rates of both sides of the screen but when it comes to phone straight-up breaking we're dealing with very small numbers here which makes any kind of detailed analysis very hard sometimes the first units off the production line do have issues for sure though having two high profile screen failures so soon after a

Review units first went out is not a good look for Samsung in particular it could have done without such a high profile quality control issue and of course on Twitter and elsewhere the specter of the Galaxy Note 7 is already being raised we're nowhere near a note 7 level situation yet sure a product that's flawed by design is the nightmare scenario the concern will be that the tech behind either the hinge or the display or both simply isn't reliable yet that's even after eight years the fold needs a little longer in the oven alternatively perhaps these are just a

Couple of early defective samples and once phones actually start shipping to regular people everything will be fine only time will tell which one is the case after all the numbers are small and devices have been in hands for just a couple of days at this point Samsung for its part says that April 26 launch will go ahead as planned so until then we'll be watching and waiting hit the comments let us know what you think of these early galaxies fall problems and subscribe for the rest of our here on YouTube thanks for watching and

I'll see you next time you

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