Animations Boost Productivity & Patient Satisfaction – Atlanta Orthopedic Surgeon Rick Hammesfahr

by birtanpublished on August 28, 2020

I'm recanvass farm an orthopedic surgeon in a two-man practice outside of Atlanta Georgia we use the animations in the practices and explored that possibility because we found that we're telling these patients the same thing all the times the same repetition with respect

To meniscal injuries ACL injuries torn Achilles and not only was a time-consuming we discovered those patients weren't remembering anything we told them and they're always calling back to get more information which is

Not a particularly big deal we don't mind giving it to them it just takes time from the point of view of educating patients and the from the point of view of productivity the animations have been a tremendous asset what it allows us to

Do is to give the information to the patients but then they can go home and watch it themselves or they can sit in the exam room and watch it several time but while they're doing that I can go on and see somebody else so not only does

It allow me to be more productive it's cut back on the number of callbacks that our staff is getting from patients that have questions because the questions are being answered in the comfort of their own home when they're watching the

Videos the positive aspects to the practice the positive benefits of this whole program in some ways have been in measurable because we don't have good metrics it's a small practice but on the other hand

We can tell that we're increasing the number of patients that we're seeing on a daily basis and we're getting fewer callbacks so the nursing staff is being much more helpful with seeing patients that are in the office rather than

Spending time on the phone but by and large the patients come in they have fewer questions we don't have the callbacks much better educated on exactly what's going to be done surgically and for the non surgical

Patients they have a much better understanding of why we're having to protect them why they're wearing a brace why they're doing the rehab so overall it's been a much better patient education and from a physicians point of

View I think we're getting better results because the patient's truly understand what's going on

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